Urgent care runs on volume you can't schedule. Walk-ins spike, the phone rings through the rush, and the after-hours caller who needed you at 11pm shows up at a competitor at 9am. Deep Steed builds the AI layer that triages, answers, and routes around the clock, so your front line works the patients in front of them.
24/7 coverage · battle-tested inside real operating businesses
"Can you treat this?" "Should I go to the ER?" "How long is the wait?" The same questions, hundreds of times a week, each one pulling staff off the floor.
The clinic closes. The need doesn't. Every unanswered evening call is a patient who found somewhere else before you reopened.
Registration, insurance checks, and phones all peak at once. The queue at the desk decides your reviews more than the care does.
Pulled from the 60+ AI capability library and configured for unscheduled care. One system across phone, web, and messaging, with your staff in charge of every escalation.
Routes inbound questions by urgency and type, so the right case reaches the right person fast, and emergencies are told to call local emergency services.
Every call answered on the first ring, including the 11pm ones. Answers, routes, transcribes.
Hours, wait estimates, what you treat, what you don't, answered instantly on phone, web, and messaging.
Intake details and insurance checked before the patient walks in, so the desk queue moves.
Arabic, English, French, Spanish, more, with cultural context, at the moments that matter most.
Post-visit check-ins and recheck scheduling that fire automatically and adapt to behavior.
Protocols and payer rules as a searchable assistant for every new hire on every shift.
Call volume, deflection, visits, and revenue by hour, on your phone, live.
A 30-minute call to map your call volume, peak hours, and triage rules. Written scope, fixed price, delivery date.
Built on your existing phone system and intake flow, with escalation rules your clinical team signs off on before anything goes live.
Most clinics are live in weeks. Daily reports show calls answered, cases routed, and after-hours patients kept.
Every deployment is built with healthcare compliance in mind: access controls, audit logs, and data minimization matched to your obligations, confirmed at scoping. We map requirements to your environment before build.
A 30-minute call. We'll map your volume, show you what's realistic, and give you a cost estimate. No jargon. No pressure.